FLOW 2019 AGENDA – Liquids Management Solutions


3:00 pm

4th Floor Lobby
Registration Opens

6:00 pm

Azalea Pre-Function

7:00 pm

Azalea Ballroom
Customer Appreciation Dinner


7:00 am to 8:00 am

Azalea Ballroom
Breakfast Buffet

8:30 am to 8:45 am

Azalea Ballroom
Welcome to FLOW 2019

8:45 am to 9:30 am

Azalea Ballroom
Technology Showcase – Midstream Digital Transformation

9:30 am to 10:00 am

Azalea Ballroom
Break: Coffee Social & Expo

10:00 am to 11:30 am

Breakout Session I
Hibiscus I, II, 3rd floor


Holly Energy Partners’ Seamless Integration of PipelineScheduler for Scheduling/Nominations

Presented by Chase Riggs, Scheduler and Manuel Madrid, Product Scheduler with Holly Energy Partners

“With the rapid addition of new systems, outdated Excel spreadsheets had become inadequate for the efficient integration and modification of different scheduling practices. Ultimately Emerson’s PipelineScheduler© application was able to meet HEP’s needs to provide exceptional scheduling services within the organization as well as to our customers.” – Chase Riggs and Manuel Madrid, Scheduler, Holly Energy Partners

Hibiscus III
Synthesis Mobile and It’s Application in Terminal, Pipeline, and Marine

User Case Study by Diana Abshire, Product Manager & Michelle Hightower, Sr. Business Application Consultant with Stolthaven

    In this session, the Synthesis Mobile Operational App and its applications will be presented by Emerson and Stolthaven Terminals. This session will be followed up by a collaborative discussion among all stakeholders to explore and develop ideas on the application of the Synthesis Mobile App in a Pipeline Environment.

11:30 am to 1:00 pm

Azalea Ballroom
Networking Lunch

1:00 pm to 2:30 pm

Breakout Session II
Hibiscus III


Voice of Customers and Best Practices

Presented by Mandy Adamowski, Supervisor Volumetric Accounting with Gibson Energy

Join us to learn about Synthesis and its applications in the business as well as unnecessary challenges to avoid and opportunities for improvement. This session will be followed by a collaborative discussion among all stakeholders on the Synthesis roadmap.

Hibiscus I – II


Terminal Operations Management and Value Proposition of the Realtime Feature Set

Presenter: Tyler Capell, Product Release Manager
Participate in a demo to discover Route Optimization enhancements, including pre-pumping volumes. We will also discuss four types of flush movements; tank-to-tank, tank-to-external, parallel pumps/meters, and the use of Real-time Scheduling.



Synthesis and PipelineScheduler Upgrades and Best Practices

Presenters: Project Managers

Join us for the debut session on upgrading Synthesis and PipelineScheduler. We will share lessons learned and optimal upgrade practices in this informative and collaborative session.

2:30 pm to 4:00 pm

Azalea Ballroom
Product Expo & Ice Cream Social

4:00 pm to 5:30 pm

Breakout Session III
Hibiscus I, II

PipelineOptimizer, PipelineScheduler

Batch Schedule and Operations Optimizations

Presented by Dr. Jennifer Worthen, Product Manager

Current trends are moving towards using system requirements and complex algorithms to generate optimal schedules. Complementary to the optimized schedule is the need to determine optimized operational procedures for increased line utility and profitability. We will examine these complex optimization problems using features in PipelineScheduler and PipelineOptimizer.

Hibiscus – III


Your Enterprise Hub

Presented by Randy Lisle, Enterprise Solution Architect

Explore how Synthesis interacts with other software and hardware within your enterprise. See how these interfaces can be used to automate the workflow or present data to your users from other areas of the organization.


Services and Customer Support

Agile Software: Best Practices and Best-in-Class Customer Implementation

Presented by Cecilia Nguyen, Sr. Director, Operations

Join us for this interactive session to learn how to implement enterprise-wide software solutions by applying world-class agile methodology and best practices.

Make the Most of Your Software Investment – The Customer Care Experience

Presented by Carolyn Green, Director, Global Customer Care

In today’s technology-driven business environment, your software dollars are a significant percentage of your IT organization’s expenditure. Join us for an interactive discussion on how to maximize the use of your investment by engaging with Customer Care..

5:30 pm – 6:30 pm

Networking Social – 024 Lounge

6:30 pm to 7:00 pm

Begin Boarding Limo Busses

7:00 pm

Dinner – A Night on the Town


8:00 am to 9:00 am

Azalea Ballroom
Breakfast Buffet

9:00 am to Noon

Advanced Product Exploration and Discussion
Hibiscus III

Pipeline Scheduling Workshop

Build a Pipeline from Scratch

Presented by Dieter Sticht, Sr. Application Engineer

Deep dive into the latest features of PipelineScheduler and learn how to build a new Pipeline Model from a blank configuration. We will demonstrate how batch plan optimization suggests the pipeline batch volumes required to balance external terminal inputs and outputs for distribution or gathering systems. We will also provide a tutorial from engineers on multi-installer.

Hibiscus I - II

Terminal Scheduling Workshop

Build a Terminal from Scratch

Bring your laptop
Presented by Matt Stangl, Software Developer

Deep dive into the latest features of TerminalScheduler and train on how to build a new terminal model from a new configuration. We will share advancements in flushing operations and tracking of liquid quality data throughout the terminal.



Artificial Intelligence and Beyond

Presented by Amir Omidvari, Product Manager; Randy Lisle, Enterprise Solution Architect in collaboration with all Customers

Another collaborative session to explore proof of concepts, potential areas for product improvement, and roadmap items.

11:30 am - Noon

Lunch Box Pick-up and Departures